Order Processing Time

Orders are processed within 1–3 days after your order is placed. Processing time includes order review, payment confirmation, and preparation before shipment.

Orders placed during weekends, holidays, or high-volume periods may begin processing on the next available business day.

Estimated Delivery Time

Estimated delivery time is 2–5 days after the order has been shipped. Delivery timing may vary depending on destination, local delivery conditions, customs processing, weather, or other situations outside normal transit control.

Delivery estimates are provided for general guidance and should not be considered a guaranteed delivery date.

Shipping Destinations

Liebeskind provides Free Worldwide Shipping to supported destinations. If a delivery destination cannot be served, our customer service team will contact you using the information provided at checkout.

Please make sure your shipping address is complete and accurate before placing your order.

Shipping Rates

Shipping is free worldwide. Liebeskind does not charge a separate standard shipping fee for eligible orders under our Free Worldwide Shipping service.

Tracking Information

Once your order has shipped, tracking information will be updated within 1–3 days after shipment. Tracking details may take time to appear while the package is scanned and updated by the shipping system.

If your tracking has not updated after the expected tracking update window, please contact Liebeskind customer service with your order number.

Wrong or Incomplete Address

Customers are responsible for entering a complete and accurate shipping address at checkout. Please review your name, street address, apartment or unit number, city, state or region, postal code, and country before submitting your order.

If you notice an error after placing your order, contact us as soon as possible at [email protected]. Address changes may not be possible once an order has already been processed or shipped.

Customs, Duties, and Taxes

Customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Customers should not be charged separately for customs duties, import taxes, brokerage fees, or other government charges under this shipping service. If you receive a notice requesting payment for these fees, please contact Liebeskind customer service before making payment.

Lost, Delayed, or Damaged Packages

If your package appears delayed, lost, damaged in transit, or delivered incorrectly, please contact Liebeskind customer service so we can review the issue and provide the next steps.

• For delayed packages, include your order number and tracking details.
• For damaged packages, include clear photos of the packaging and item when available.
• For lost or missing packages, contact us promptly so the issue can be reviewed.
• For delivery concerns, provide any available carrier updates or delivery notices.

Contact Information

For shipping questions, tracking updates, address issues, customs or tax notices, or package concerns, please contact Liebeskind customer service:

Email: [email protected]

Please include your order number, the email address used at checkout, and a clear description of your shipping question so our team can assist you more efficiently.