Information We Collect

Liebeskind may collect information that customers provide directly, information related to orders, and limited technical information collected when visitors use our website.

• Name, email address, billing details, and shipping details provided during checkout.
• Order information, including purchased items, order number, payment status, and delivery details.
• Customer service messages, return or exchange requests, and product questions.
• Account details if you create or use a customer account.
• Website usage information collected through cookies, analytics, and similar tracking technologies.

How We Use Information

Liebeskind uses customer information to operate the store, process orders, provide customer service, improve the website, and communicate with customers when needed.

• To process, confirm, and manage customer orders.
• To provide shipping, delivery, return, exchange, and order support.
• To answer customer questions and respond to support requests.
• To improve website performance, shopping experience, and store functionality.
• To send email marketing messages when customers subscribe or provide permission.
• To help protect the website, customers, and store operations from misuse or unauthorized activity.

Order Processing

When you place an order with Liebeskind, we use the information provided at checkout to confirm the order, process payment, prepare order details, provide updates, and support customer service requests related to your purchase.

Please make sure the information entered at checkout is accurate so we can process your order and respond to support questions efficiently.

Payment Information

Liebeskind uses PayPal, Stripe, and credit card payment processing options to help complete transactions securely. Payment details are handled by the selected payment processor during checkout.

Liebeskind does not ask customers to send full credit card details by email. Please do not include passwords, complete card numbers, or other sensitive payment details when contacting customer support.

Cookies and Analytics

Liebeskind uses cookies and analytics tracking to support website functionality, understand how visitors use the site, improve shopping experience, remember preferences, and help maintain store performance.

• Essential cookies help the website function properly.
• Preference cookies may help remember selected settings or shopping activity.
• Analytics tracking may help us understand page visits, traffic patterns, and website performance.
• Marketing-related cookies may be used to support relevant communications or promotional measurement where allowed.

You can manage cookies through your browser settings. Blocking some cookies may affect website functionality or checkout experience.

Email Marketing

If you subscribe to Liebeskind email marketing, we may use your email address to send store updates, product information, promotions, and related messages.

You can unsubscribe from marketing emails by using the unsubscribe link included in marketing messages or by contacting us at [email protected].

Service Providers

Liebeskind may work with service providers that help operate the online store, process payments, support order management, provide website functionality, deliver customer communications, analyze website performance, or assist with customer service.

These service providers may access information only as needed to perform their services for the store.

Data Security

Liebeskind uses reasonable administrative, technical, and organizational measures designed to help protect customer information. However, no website, online transmission, or electronic storage method can be guaranteed to be completely secure.

Data Retention

Liebeskind keeps customer information for as long as needed to process orders, provide customer support, maintain business records, comply with applicable obligations, resolve disputes, and operate the store.

When information is no longer needed, it may be deleted, anonymized, or securely retained only as required for legitimate store purposes.

Customer Privacy Rights

Depending on where you live, you may have rights related to your personal information. These rights may include the ability to request access, correction, deletion, restriction, or a copy of certain personal information.

To make a privacy request, contact Liebeskind at [email protected]. We may need to verify your identity before responding to certain requests.

Children’s Privacy

Liebeskind does not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us so we can review the request and take appropriate action.

International Users

Customers who access Liebeskind from outside their country of residence understand that information may be processed or stored in locations where service providers or store systems operate.

Privacy protections and data rules may vary depending on location, and Liebeskind handles customer information according to this Privacy Policy and applicable requirements.

Policy Updates

Liebeskind may update this Privacy Policy from time to time to reflect changes in store operations, website features, legal requirements, or privacy practices.

When updates are made, the “Last updated” date near the top of this page will be revised.

Contact Information

If you have questions about this Privacy Policy, customer information, email marketing, cookies, or privacy requests, please contact Liebeskind customer support:

Email: [email protected]